University of South Florida (USF) M3 Publishing
Advances in Global Services and Retail Management: Volume 2
Article
Advances in Global Services and Retail Management: Volume 2
Cihan Cobanoglu and Valentina Della Corte
Determination of students’ characteristics and perspectives about social entrepreneurship: A case of Anadolu University
Muhammed Kavak, Ipek I. Can, and Emre O. Aksoz
Does Coronavirus (COVID-19) transform travel and tourism to automation (robots)?
Omar Parvez, Ali Ozturen, and Cihan Cobanoglu
Efficiency of internal control systems and the effect of organizational structure and culture on internal control systems in accommodation industry
Kadriye A. Akmese and Ali Ilgaz
Ethical perceptions of housekeeping department employees: A study in Izmir Province
Tuba Turkmendag and Bayram Sahin
Factors that prevent participation of tourists in online co-creation activities
Resat Arica, Feridun Duman, and Abdulkadir Corbaci
Health sector after COVID-19: Salt thermal facilities example
Azize S. Tuncer and Sinan Bulut
PRISMA statement and thematic analysis framework in hospitality and tourism research
Samuel Adeyinka-Ojo
Significance of VR in the spa: A spatial analysis
Irini L. F. Tang, Schultz Z. B. Xu, and Eric Chan
Social media marketing in rural hospitality and tourism destination research
Samuel Adeyinka-Ojo and Shamsul K. Abdullah
All aboard! Is space tourism still a fantasy or a reality: An investigation on Turkish market
Emrah Tasarer, Vahit O. Kiper, Orhan Batman, and Oguz Turkay
Strategic consciousness and business performance relationship of open innovation strategies in food and beverage businesses
Muhsin Halis, Kazim O. Ozer, Hasan Cinnioglu, and Zafer Camlibel
The effects of COVID-19 epidemic on guided tours and alternative tour samples from Turkey
Bayram Akay
The effect of COVID-19 phobia on holiday intention
Halil Akmese and Ali Ilgaz
The effect of the usage of virtual reality in tourism education on learning motivation
Sarp T. Kumlu and Emrah Ozkul
The impact of effective implementation of customer relationship management to the success of hotels in Afikpo North local government of Ebonyi State, Nigeria
Ogboagha Callister and Managwu Lilian
The influence of study travel on quality-oriented education: The case of Handan, China
Wang Jingya and Alaa N. Abukhalifeh
The impact of U.S. Cuba policies on Cuban tourism industry: Focus on the Obama and Trump Administration
Jukka M. Laitamaki, Antonio D. Medina, and Lisandra T. Hechavarria
The place of Kazakhstan tourism sector in the countries of the region in terms of transportation infrastructure
Maiya Myrzabekova, Muhsin Halis, and Zafer Camlibel
What are tour guides most praised for? A sharing economy perspective
Derya Demirdelen-Alrawadieh and Ibrahim Cifci
An exploratory study on cognitive internship perception of tourism students
Ozge Buyuk and Gulsah Akkus
Analysis of effectiveness of industrial exposure training undertaken by students of hospitality management in star hotels
Saravana Kumar
Are you afraid to travel during COVID-19?
Gulsum Tabak, Sibel Canik, and Ebru Guneren
Conceptualization of ecotourism service experiences framework from the dimensions of motivation and quality of experiences: Four realms of experience approach
Jennifer K. L. Chan
Destination management during the health emergency: A bibliometric analysis
Valentina Della Corte, Giovanna Del Gaudio, Giuliana Nevola, Erico Di Taranto, and Simone Luongo
Determination of food neophobia levels of International Mersin Citrus Festival participants
Sevda Sahilli Birdir, Nurhayat Iflazoglu, and Kemal Birdir
Materialistic social consumption amidst COVID-19 pandemic: Terror management theory in the Malaysia context
Seong-Yuen Toh and Siew W. Yuan
A conceptual framework for the mediating role of the flow experience between destination brand experience and destination loyalty
Ipek Kazancoglu and Taskin Dirsehan
Local food festivals within the scope of destination branding
Hatice Akturk and Atilla Akbaba
Marketing a destination on social media: Case of three municipalities of Izmir
Huseyin O. Altin and Ige Pirnar
Perceived usefulness, ease of use, online trust and online purchase intention: Mediating role of attitude towards online purchase
Muhammed Yazeed, Mohammed A. Dantsoho, and Adamu A. Abubakar
Social media framework for businesses
Nawel Amrouche
Social media marketing the African door of return experience in Badagry-Nigeria
Huseyin Arasli, Maryam Abdullahi, and Tugrul Gunay
The effect of corporate social responsibility on consumer-based brand equity: A research on automobile brands
Ali Koroglu and Ibrahim Avci
The effect of superstitions on consumer luck, horoscope and evil eye-oriented purchasing behavior: A study in Turkey
Ibrahim Avci and Salih Yildiz
The evaluation of S-D orientation on service innovation and performance of airline
Inci Polat and Ozlem Atalik
Brand new leisure constraint: COVID-19
Guliz Coskun
The impact of consumers price level perception on emotions towards supermarkets
Abdulcelil Cakici and Sena Tekeli
Accelerated modernity: What are the social media stories undergraduate students engage with?
Pericles A. Rospigliosi and Sebastian Raza-Mejia
Virtual influencer as celebrity endosers
Fanny Cheung and Wing-Fai Leung
Extending the theory of planned behavior to explain intention to use online food delivery services in the context of COVID -19 pandemic
Ahmed C. Bouarar, Smail Mouloudj, and Kamel Mouloudj
Factors affecting investors’ buying decision in real estate market in Northern Cyprus
Gurkan Arslan and Karen Howells
From home to the store: Combined effect of music and traffic on consumers shopping behaviour
Luigi Piper, Lucrezia M. De Cosmo, Maria I. Prete, and Gianluigi Guido
Market expansion and business growth from the perspective of resources and capabilities: The case of a micro-enterprise
Jose G. Vargas-Hernandez and Omar C. Vargas-Gonzalez
How learning style interacts with voice-assisted technology (VAT) in consumer task evaluation
Bonnie Canziani and Sara MacSween
Effect of brand credibility and innovation on customer based brand equity and overall brand equity in Turkey: An investigation of GSM operators
Suphan Nasir and Ozge Guvendik
AI as a boost for startups companies: Evidence from Italy
Irene Di Bernardo, Marco Tregua, Greco Fabio, and Ruggiero Andrea
The role of quality management applications for corporate reputations
Ibrahim Sapaloglu and Isik Cicek
Toxicity in organizations: A sample study on the perceived toxicity in Turkish academicians
Mustafa H. Atasoy and Muhsin Halis
Which resources are matter to healthcare performance? A case study on Bahrain
Mahmood A. Ali and Mohamed S. A. Elseoud
Case study: HereWay Inc. European expansion: A facility location problem
Mikhail M. Sher, Michael T. Paz, and Donald R. Smith
In search of the effective mission statement: Structural support of the firm’s culture to augment financial performance
Seong-Yuen Toh
Innovation labs to support tourism organization in transforming crisis into opportunities: Insight from a case study
Francesco Santarsiero, Daniela Carlucci, and Giovanni Schiuma
Novelty and success of healthcare service innovation: A comparison between China and the Netherlands
Yu Mu, Rujun Wang, and Ying Huang
Public private partnership in selected countries: A comparative analysis
Bekir Parlak and Abdullahi S. Hashi
Strategic orientation of service enterprises towards customers
Korhan Arun and Saniye Yildirim Ozmutlu
The effects of organizational culture on information sharing attitude
Mohammadi L. Nasrin and Cicek Isik
The mediating effect of psychological empowerment on inclusive leadership and innovative work behaviour: A research in hotels
Emete Toros, Ahmet Maslakci, and Lutfi Surucu
Affective commitment in new hires’ onboarding? The role of organizational socialization in the fashion retail industry
Pui S. Chan, Ho C. Ching, Pui Y. Ng, and Annie Ko
Do burnout perception levels of nurses working in the health sector differ according to demographic characteristics?
Irfan Akkoc and Korhan Arun
Examining a moderating effect of employee turnover between recruitment and selection practice and organizational performance in Maldives civil service sector
Fathmath Muna, Azam S. M. Ferdous, and Ahmad Albattat
Personnel relationships in the workplace
Ali S. Cetinkaya, Shafiq Habibi, and Umut Yavuz
The evolution of human resources empowerment theory: A literature review (1970–2020)
Theodoros Stavrinoudis and Moschos Psimoulis
Teamwork, satisfaction and mediating effect of affective, continuance and normative commitments on employee’s loyalty
Thalita A. C. Nicolleti, Eduardo R. Mangini, Leonardo Aureliano-Silva, Cristiane S. Pires, and Carolina A. de Freitas Dias
Artificial intelligence in retailing
Ibrahim Kircova, Munise Hayrun Saglam, and Sirin Gizem Kose
Customer value in retailing (2000-2020): A narrative review and future research directions
Rajat Gera and Ashish Pruthi
Effect of social media marketing on online retail performance of Konga Nigeria LTD
Abubakar A. Adamu, Muhammed Yazeed, Mohammed A. Dantsoho, Jamilu Abdulkadir, and Aliyu A. Gemu
Saving grace: Digitization to stay or address crisis?
Smitha Vasudevan
Nigeria’s economic management: Reflections through monthly interest rate movement from 1996 to 2020 and beyond
Job Nmadu, Halima Sallawu, and Yebosoko Nmadu
A qualitative study of perceptions of the residents of Sidon, Lebanon regarding the economic effect on Sidon with reference to repatriation of the Palestinian refugees
Raja El Majzoub and Karen Howells
Three keys of development: Knowledge, efficiency and innovative entrepreneurship
Irfan Kalayci, Ali Soylu, and Baris Aytekin
Tourism and women empowerment: Empirical findings from past experience and predictions for the post-COVID era
Burcu Turkcan
COVID-19 effect on FDI motivation and their impact on service sector: Case of Georgia
Vakhtang Charaia and Mariam Lashkhi
Economic cooperation between Central Caucasus, China, and EU, under COVID-19 challenges
Vakhtang Charaia and Mariam Lashkhi
Effect of real exchange rate and income on international tourist arrivals for Turkey
Erhan Aslanoglu, Oral Erdogan, and Yasin E. Aksu
Innovative entrepreneurship in Turkey: Micro and macro perspectives
Irfan Kalayci, Baris Aytekin, and Ali Soylu
Optimal fiscal and price stability in Germany: Autoregressive distributed lags (ARDL) cointegration relationship
Ergin Akalpler and Dahiru A. Birnintsabas
Struggle with COVID-19 crisis within the scope of financial national security: The example of the Republic of Turkey
Silacan Karakus
Comparative measurement of working capital efficiency for Borsa Istanbul restaurants and hotels for the COVID-19 period and previous quarters
Fatih Gunay and Gary Cokins
Relationship between business confidence index and non-financial firms foreign exchange assets and liabilities: Evidence from ARDL bound approach
Ilkut E. Kandil-Goker
The impact of RTGS on internal control - A comparative study between some Iraqi banks
Salowan H. Al Taee and Noor A. Rahdi
The impact of working capital on cash management under IAS 7 framework: An examination of tourism listed companies in Indonesia and Turkey
Tri Damayanti and Tuba D. Baskan
Blockchain technology applied to the Consortium Etna DOC to avoid counterfeiting
Matarazzo Agata, Edoardo C. Spampinato, Sergio Arfo, Ugo Sinigaglia, Antonino Bajeli, and Salvino Benanti
Eco-label certification, hotel performance and customer satisfaction: Analysis of a case study and future developments
Michele Preziosi, Alessia Acampora, Roberto Merli, and Maria C. Lucchetti
The integration of circular economy in the tourism industry: A framework for the implementation of circular hotels
Martina Sgambati, Alessia Acampora, Olimpia Martucci, and Maria C. Lucchetti
Using the theory of planned behavior to explore green food purchase intentions
Katrina A. Auza and Kamel Mouloudj
Comparative analysis of tools for matching work-related skill profiles with CV data and other unstructured data
Florian Buttiker, Stefan Roth, Tobias Steinacher, and Thomas Hanne
State-of-the-art next generation open innovation platforms
Murielle De Roche, Monika Blaser, Patrick Hollinger, and Thomas Hanne
The coverage of AIOT based functional service: Case study of Asian futuristic hotel
Gege Wang, Irini L. F. Tang, Eric Chan, and Wai H. W. Chan
The effect of the blockchain technology on service companies and food retailers: An overview of the blockchain use cases and applications
Gokhan Kirbac and Erkut Ergenc
The regulation problem of cryptocurrencies
Lamiha Ozturk and Ece Sulungur
Understanding information technology acceptance by physicians: Testing technology acceptance model
Anuruddha I. Jagoda
A nexus between mergers & acquisitions and financial performance of firms: A study of industrial sector of Pakistan
Fiza Quareshi, Mukhtiar Ali, and Salar Hussain
A customer segmentation model proposal for retailers: RFM-V
Pinar Ozkan and Ipek Deveci Kocakoc
Survey on purchasing methods of food products in Tarragona and Catania
Matarazzo Agata, Vazzano T. Alberto, and Squillaci Carmelo
Assessment of industry 4.0 on manufacturing enterprises: Demographic perspective
Ali S. Cetinkaya and M. Kemal Unsacar
Analysis of e-complaints regarding hotel restaurants during COVID-19 process: The case of Antalya
Sevim Usta and Serkan Sengul
Evaluation of Turkish nights as a tourism product: The case of Cappadocia
Meral Buyukkuru, Eda Ozgul Katlav, and Firdevs Yonet Eren
Customer perceptions against COVID-19 precautionary measures of the restaurants: The case of Istanbul-Turkey
Elif Kaymaz and Sevki Ulema
Perceptions of teachers in educational institutions regarding the principles of teaching professional ethics
Gulsah Aki, Nejat Ira, and Hasan Arslan
To be or not to be a female entrepreneur in the Mexicali Valley
Roberto B. Romero and Jose J. D. L. Torrez
Decentralized approach to deep-learning based asset allocation
Sarthak Sengupta, Priyanshu Priyam, and Anurika Vaish
Value chain for a B school in India
Vimal C. Verma and Devashish D. Gupta
Influence of psychological empowerment on employee competence in Nigerian universal basic education system: The mediating role of work engagement
Isah Sani, Rashidah B. M. Ibrahim, and Fazida Karim