Teachable Moments in Reference

Document Type

Article

Publication Date

2025

Digital Object Identifier (DOI)

https://doi.org/10.5860/rusq.60.4.8461

Abstract

Libraries, particularly libraries that have a teaching mission, should take advantage of teachable moments during reference interactions. Teachable moments occur when people are open to learning. Reference encounters, in many instances, should be approached as a chance to help someone learn, rather than simply providing them with information. This column will give practical applications of when to help library users learn during a reference interaction.

Was this content written or created while at USF?

Yes

Citation / Publisher Attribution

RUSQ: A Journal of Reference & User Experience, v. 60, issue 4, p. 156-158

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