GNSI Decision Brief: Building Trust in Digital Response: The Role of Chatbots in Cybercrime Prevention Open-Source Tools for Safer Digital Reporting and Public Trust

Authors

George Burruss, University of South Florida
Loni Hagen, University of South Florida
Ly Dinh, University of South Florida
Lingyao Li, University of South Florida

Files

Description

Cybercrime poses a growing global threat, inflicting financial harm on individuals, businesses, and governments. In 2024 alone, the FBI's Internet Crime Complain Center (IC3) received over 800,000 complains, with reported losses exceeding $16.6 billion, a 33 percent increase from the prior year. The damage extends beyond financial loss: cybercrime undermines trust in digital systems and can cause psychological harm. Its anonymous and complex nature makes detection and prosecurtion difficult, creating low-risk, high-reward conditions for offenders.

Publication Date

8-6-2025

Recommended Citation

Burruss, George; Hagen, Loni; Dinh, Ly; and Li, Lingyao, "GNSI Decision Brief: Building Trust in Digital Response: The Role of Chatbots in Cybercrime Prevention Open-Source Tools for Safer Digital Reporting and Public Trust" (2025). GNSI Decision Briefs. 30.
https://digitalcommons.usf.edu/gnsi_decision_briefs/30

DOI

https://doi.org/10.5038/SSPV5977