Managed Mental Health Care: The Client’s Perspective

Document Type

Article

Publication Date

2003

Keywords

client attitudes; psychotherapy; managed mental health care

Digital Object Identifier (DOI)

http://doi.org/10.1037/0735-7028.34.2.187

Abstract

Changes in psychotherapy services have been the focus of controversy between psychologists and the managed-care industry, yet too seldom have client preferences been directly heard in that debate. This study investigated consumer attitudes about the central elements of psychotherapy service delivery by 3 participant groups: self-pay clients, managed-care clients, and adults without therapy experience. Important differences of opinion were found among participant groups, yet results revealed that all 5 elements investigated were considered essential. Autonomy in treatment decision-making was ranked most important, followed by choice of therapist, copayment amount, limits to confidentiality, and ease of access to care.

Was this content written or created while at USF?

Yes

Citation / Publisher Attribution

Professional Psychology: Research and Practice, v. 34, issue 2, p. 187-196

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