Flier, Transitory Bias in Negative Service Encounters, November 10, 2011

Author

University of South Florida St. Petersburg. Nelson Poynter Memorial LibraryFollow

Files

Publication Date

11-10-2011

Abstract

Flier announcing a talk by Philip Trocchia and Michael Luckett about the service industry.

Keywords

University of South Florida St. Petersburg, Academic libraries, Libraries, Service industries

Extent

1 flier

Geographic Location

St. Petersburg (Fla.)

Holding Location

USF St. Petersburg

Language

English

Media Type

Fliers (Printed matter)

Identifier

SP-RG-655

Type

Other

Recommended Citation

University of South Florida St. Petersburg. Nelson Poynter Memorial Library, "Flier, Transitory Bias in Negative Service Encounters, November 10, 2011" (2011). Poynter Library Events. 29.
https://digitalcommons.usf.edu/npml_events_archive/29