•  
  •  
 

Abstract

Given the large representation of racial and ethnic minorities in the hospitality industry, it is important to understand how race and ethnicity are studied in major hospitality journals, especially due to their influence in informing research fundamental to scientific progress in the hospitality field. Informed by critical theory, this study systematically reviews the evolution of research on race and ethnicity in the top hospitality journals to highlight the possibility of hospitality management research taking a more critical turn to expose potent racial and ethnic counternarratives to the traditional broad scope of diversity management. Three themes emerged from the analysis covering issues on race and discrimination, managing diversity and perceiving authenticity. The review indicates that there is a greater need for theory development and studies focusing on deep-rooted systematic issues in hospitality academia and industry. Accordingly, theoretical and managerial implications along with suggestions for future research are discussed.

Keywords

race, ethnicity, systemic approach, critical theory, systematic review, hospitality industry

ORCID Identifiers

Shaniel Bernard - https://orcid.org/0000-0003-0849-1169

Alana K. Dillette - https://orcid.org/0000-0003-2007-1159

Stefanie Benjamin - https://orcid.org/0000-0002-4653-6754

DOI

10.5038/2771-5957.2.2.1025

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.