USF St. Petersburg campus Faculty Publications
Learner satisfaction with massive open online courses.
Document Type
Article
Publication Date
2017
ISSN
0892-3647
Abstract
This study investigates factors that influence learners’ satisfaction with massive open online courses (MOOCs). Framed by the theory of independent learning and teaching, the three types of interaction model, and the technology acceptance model, this study analyzed data collected from 1,786 learners enrolled in four MOOCs. Results show that the learner perceived usefulness, teaching and learning aspects of the MOOC, and learner-content interaction as important satisfaction factors. Learner-learner interaction and learner-instructor interaction had no effect on the sample’s learner satisfaction with the MOOC. These findings improve our understanding of MOOC learners’ preferences and contribute to the process of designing and developing new MOOCs. Future directions in MOOCs’ development are also discussed.
Publisher
Routledge
Recommended Citation
Gameel, B. G. (2017). Learner satisfaction with massive open online courses. American Journal of Distance Education, 31(2), 98-111. doi:10.1080/08923647.2017.1300462
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Comments
Citation only. Full-text article is available through licensed access provided by the publisher. Members of the USF System may access the full-text of the article through the authenticated link provided.