Graduation Year

2021

Document Type

Dissertation

Degree

Ph.D.

Degree Name

Doctor of Philosophy (Ph.D.)

Degree Granting Department

Sociology

Major Professor

Donileen R. Loseke, Ph.D.

Co-Major Professor

Sara E. Green, Ph.D.

Committee Member

Margarethe Kusenbach, Ph.D.

Committee Member

Lori A. Roscoe, Ph.D.

Keywords

emotions, healthcare, medical sociology, narrative, nursing, organizations

Abstract

This dissertation examines the social complexities of emotion in healthcare; employing a multi-level narrative approach that explores the cultural, organizational, and interactional aspects of “compassionate care.” The central question I ask is: How do cultural beliefs and values surrounding compassionate healthcare inform organizational practices and the lived experiences of individuals providing such care? This project highlights the largely overlooked cultural, structural aspects of emotion, demonstrating how pervasive collective values and beliefs become institutionalized, and how such standards inform everyday experiences of healthcare providers.

Included in

Sociology Commons

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