Graduation Year
2020
Document Type
Dissertation
Degree
D.B.A.
Degree Granting Department
Business
Major Professor
Uday Murthy, Ph.D.
Co-Major Professor
Thomas Stablein, Ph.D.
Committee Member
Mark Taylor, Ph.D.
Committee Member
Andrew Artis, Ph.D.
Keywords
Accounting Information Systems, Management Accounting, RPA, AIS
Abstract
Robotic Process Automation (“RPA”) is a recently emergent technology that has exploded in popularity as firms seek to capitalize upon the marketing promise of cost reduction and improved efficiency. Yet, with this expansion of RPA, very little is known about the firms’ initial drivers, perceptions during implementation, and how outcomes align with initial expectations. RPA could displace and dramatically change the workforce, but it is unclear how employees will respond to the continuing spread of RPA. This study seeks to fill that important gap in the scholarly literature with an exploratory mixed-methods study. The first chapter is an extensive literature review of the emergence of RPA. The second chapter, a multi-case study approach, helps to better understand the perceptions of technical accounting staff, leadership, and information technology personnel who have directly experienced RPA implementation in their organization. The third chapter is a survey of professional management accountants to seek perceptions of how the continuing expansion of RPA will impact their career and workplace.
Scholar Commons Citation
Yoki, Aharon, "An Analysis of the Antecedents and Consequences of Robotic Process Automation in Accounting Functions." (2020). USF Tampa Graduate Theses and Dissertations.
https://digitalcommons.usf.edu/etd/9564