Graduation Year
2018
Document Type
Dissertation
Degree
D.B.A.
Degree Granting Department
Management
Major Professor
Eric Eisenberg, Ph.D.
Co-Major Professor
James Stikeleather, DBA
Committee Member
Joann Farrell Quinn, Ph.D.
Committee Member
Timothy Heath, Ph.D.
Keywords
Appreciative Inquiry, Change Management, Critical Incident Technique, Innovation, Leadership, Organizational Change
Abstract
Organizational change is an essential ingredient of organizational growth/life and can be difficult to accomplish. Many researchers and practitioners have studied the challenges and opportunities surrounding effectuating change and innovation in organizations. However, there has been little practical analysis of the theoretical relationships among the key apparatuses that make change stick, institutionalizing innovation in big bureaucratic organizations. In order to develop practical insights that can inform best practices, this paper aims to provide a collection of successful organizational innovation examples based on responses to a critical incident analysis survey of 12 participants from a 2018 World Bank – USC Annenberg Summer Institute program on reform communication.
Scholar Commons Citation
Jammeh, Abdoulie, "Organizational Innovations That Stick: Best Practices In Sustainable Organizational Change" (2018). USF Tampa Graduate Theses and Dissertations.
https://digitalcommons.usf.edu/etd/8120
