Graduation Year
2024
Document Type
Dissertation
Degree
Ed.D.
Degree Name
Doctor of Education (Ed.D.)
Degree Granting Department
Language, Literacy, ED.D., Exceptional Education, and Physical Education
Major Professor
Bárbara C. Cruz, Ph.D.
Committee Member
Zorka Karanxha, Ph.D.
Committee Member
Veselina Lambrev, Ph.D.
Committee Member
Janet C. Richards, Ph.D.
Keywords
program evaluation, visual thinking strategies, arts and health, museum education, professional development, healthcare leaders, burnout
Abstract
At all levels of healthcare, providers are experiencing rising levels of professional burnout. For healthcare provider leaders, burnout is particularly critical since leaders must maintain healthy and trusting relationships with patients and their teams of healthcare professionals. This utilization-focused evaluation study explores an arts intervention program designed to promote cultural humility among healthcare providers. Increased cultural humility may provide coping tools for healthcare providers to ward off burnout. The arts intervention took place over three sessions: one at a museum, one virtual, and one at a hospital. Four types of data were collected including a quantitative pre- and post-survey, observation during the intervention, a qualitative post-survey, and semi-structured interviews. Eight participants began the intervention, and six participants completed all three sessions. The arts intervention did encourage cultural humility among participants, especially a renewed appreciation of diverse and differing perspectives and the importance of creating a supportive environment for diverse individuals. The arts intervention also developed communication and leadership skills --- unanticipated, but critical, outcomes as described by all six participants who completed the intervention. The arts can be a fruitful environment where not only cultural humility, but also communication and leadership skills, can be taught and encouraged in the healthcare setting. Several recommendations for this program including shifting focus to leadership development; adapting exercises to be more inclusive of art forms; offering two types of programs, one for cross-departmental leaders and one focused on team building for within-division teams; incorporate more participant-voice through roundtable discussions; and repeating the program for different roles of healthcare providers including physicians, executive, and occupational teams.
Scholar Commons Citation
Nickel, Katie L., "Developing Cultural Humility through the Arts: Evaluating an Arts Intervention for Healthcare Provider Leaders" (2024). USF Tampa Graduate Theses and Dissertations.
https://digitalcommons.usf.edu/etd/10545
