1999 Transit Customer Satisfaction Index for Florida Transit Properties

Authors

CUTR

Document Type

Technical Report

Publication Date

10-2000

NCTR Project Number

CUTR-NCTR-RR-2000-06

Account

392-10

Program Year

October 2000

PI

Francis Cleland, Brenda Thompson

Prepared For

FDOT

Status

Final Report

Keywords

Customer, Transit, Satisfaction, survey, Florida

Digital Object Identifier (DOI)

https://doi.org/10.5038/CUTR-NCTR-RR-2000-06

Abstract

The purpose of this memorandum is provide an overview of the results and analysis of the data collected in the 1999 Florida Transit Properties Customer Satisfaction Index project, as well as to briefly review the data sources and the weighting methodologies.

Scholar Commons Citation

CUTR, "1999 Transit Customer Satisfaction Index for Florida Transit Properties" (2000). Research Reports. 2.
https://digitalcommons.usf.edu/cutr_nctr/2