Measuring Information Systems Delivery Quality.
USFSP Faculty Role
Co-Editor
Files
Description
Currently, there is neither a commonly-accepted definition of information systems (IS) quality nor a convergence of perspectives on quality approaches. The IS community has focused on the various contributions of people, delivery processes, development philosophies and methods. Measuring Information Systems Delivery Quality represents a spotlight on IS quality that represents the efforts of authors from several countries across the globe. Despite this diversity, this book reflects the common position that improving objective knowledge of potentially quality-enhancing methods is far more likely to assist the production of high-quality software than experimentation with each new gadget. Measuring Information Systems Delivery Quality provides thoughtful analysis and explains some of the contradictions and apparent paradoxes of the many IS quality perspectives. It offers prescriptions, grounded in research findings, syntheses of relevant, up-to-date literature, and leading IS quality practices to assist the assimilation, measurement, and management of IS quality in order to increase the odds of producing higher quality systems.
ISBN
978-1591408598
Publication Date
2006
Publisher
Idea Group Publishing
Disciplines
Business
Recommended Citation
Reichgelt, Johannes "Han" and Duggan, Evan W., "Measuring Information Systems Delivery Quality." (2006). Faculty Books. 140.
https://digitalcommons.usf.edu/books/140
