Resolved or Unsolved: Health Care Worker Concerns Across Hospital Campuses
Loading...
Mentor Information
Dr. Donna Lee Ettel-Gambino, Ph.D.
Description
It is imperative that hospital administrators maintain a positive environment for their health care professionals, as how they respond to their concerns is often unsatisfactory and can make it difficult for health care employees to maximize the patient care experience. The purpose of this study was to identify health care workers’ reported concerns within a multi-hospital system in the Midwestern United States. A MANOVA was conducted to identify significant trends across groups. The independent variable was employees assigned hospital location. The dependent variables were the employee’s categorized concerns: 1) issues with attendance; 2) compensation; 3) issues with unemployment benefits; 4) issues with professionalism; 5) Leave of absence (LOA); 6) resolution of issue; 7) agreement that concerns were investigated; and 8) issues with termination.
Descriptive statistics including visual displays and summary statistics to include the means, standard deviations, skewness, and kurtosis were calculated. There were statistically significant findings as evidenced by Wilks’ Λ (64, 537.13) = 0.29, p<0.05. After rejecting the null hypothesis univariate analysis of variance (ANOVA) contrasts were conducted on each of the eight criterion. The significant findings were: 1) employees (12%) who reported having issues with unemployment benefits (p<0.0005); 2) employees (88%) who reported that management resolved their concerns (p<0.0001); and 3) employees (12%) who reported that their concerns were not resolved to their satisfaction (p<0.00006).
This information may assist health care workers and campus department heads in the Midwest—and nationally—in identifying, designing, and implementing strategies to improve health care workers’ experiences in the workplace and to handle concerns effectively to avoid the effect of unemployment in the United States. The concerns are becoming less of a priority and have a dramatic impact on healthcare workers’ satisfaction.
Resolved or Unsolved: Health Care Worker Concerns Across Hospital Campuses
It is imperative that hospital administrators maintain a positive environment for their health care professionals, as how they respond to their concerns is often unsatisfactory and can make it difficult for health care employees to maximize the patient care experience. The purpose of this study was to identify health care workers’ reported concerns within a multi-hospital system in the Midwestern United States. A MANOVA was conducted to identify significant trends across groups. The independent variable was employees assigned hospital location. The dependent variables were the employee’s categorized concerns: 1) issues with attendance; 2) compensation; 3) issues with unemployment benefits; 4) issues with professionalism; 5) Leave of absence (LOA); 6) resolution of issue; 7) agreement that concerns were investigated; and 8) issues with termination.
Descriptive statistics including visual displays and summary statistics to include the means, standard deviations, skewness, and kurtosis were calculated. There were statistically significant findings as evidenced by Wilks’ Λ (64, 537.13) = 0.29, p<0.05. After rejecting the null hypothesis univariate analysis of variance (ANOVA) contrasts were conducted on each of the eight criterion. The significant findings were: 1) employees (12%) who reported having issues with unemployment benefits (p<0.0005); 2) employees (88%) who reported that management resolved their concerns (p<0.0001); and 3) employees (12%) who reported that their concerns were not resolved to their satisfaction (p<0.00006).
This information may assist health care workers and campus department heads in the Midwest—and nationally—in identifying, designing, and implementing strategies to improve health care workers’ experiences in the workplace and to handle concerns effectively to avoid the effect of unemployment in the United States. The concerns are becoming less of a priority and have a dramatic impact on healthcare workers’ satisfaction.
Comments
Poster Presentation