Is Insurance Reassurance Throughout the COVID-19 Crisis?

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Donna Lee Ettel-Gambino (Judy Genshaft Honors College)

Description

How people view health insurance policies may have changed during the COVID-19 pandemic. There have been limited studies about how private versus public insurance could affect the quality of healthcare and how people access healthcare. More research is needed on how insurance status may influence health information seeking during the COVID-19 pandemic. The purpose of this study is to increase our understanding of University of South Florida Judy Genshaft Honors College students’ compliance with COVID-19 guidelines as set by the CDC. The population consisted of students who are enrolled in the Judy Genshaft Honors College at the University of South Florida. A quantitative causal comparative approach was utilized. Initially, a MANOVA was conducted to identify significant trends across groups. The independent variable was the participants’ insurance status. The dependent variables were the participants responses to the survey questions regarding: comfort level communicating with their doctor, if they trust the information on the internet, and if the CDC is their primary source of information. Considering this was a pilot study, and data collection is still in progress the initial results were not significant. Overall means show that 79% of all types of insurance holders feel comfortable in contacting their doctor over email. Moreover, the overall means also indicate that 82% of all type of insurance holders search for information on COVID-19 on the internet and that 84% use the CDC website as their main source of information about COVID-19. This information can assist USF administrators’ decision making on COVID-19 safety guidelines.

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Is Insurance Reassurance Throughout the COVID-19 Crisis?

How people view health insurance policies may have changed during the COVID-19 pandemic. There have been limited studies about how private versus public insurance could affect the quality of healthcare and how people access healthcare. More research is needed on how insurance status may influence health information seeking during the COVID-19 pandemic. The purpose of this study is to increase our understanding of University of South Florida Judy Genshaft Honors College students’ compliance with COVID-19 guidelines as set by the CDC. The population consisted of students who are enrolled in the Judy Genshaft Honors College at the University of South Florida. A quantitative causal comparative approach was utilized. Initially, a MANOVA was conducted to identify significant trends across groups. The independent variable was the participants’ insurance status. The dependent variables were the participants responses to the survey questions regarding: comfort level communicating with their doctor, if they trust the information on the internet, and if the CDC is their primary source of information. Considering this was a pilot study, and data collection is still in progress the initial results were not significant. Overall means show that 79% of all types of insurance holders feel comfortable in contacting their doctor over email. Moreover, the overall means also indicate that 82% of all type of insurance holders search for information on COVID-19 on the internet and that 84% use the CDC website as their main source of information about COVID-19. This information can assist USF administrators’ decision making on COVID-19 safety guidelines.