Emergency Response to Mumbai Terror Attacks: An Activity Theory Analysis
Digital Object Identifier (DOI)
The Mumbai terror attacks of November 2008 lasted for over 60 hours and resulted in the death of over 172 people. The attack revealed several shortcomings of the emergency response preparedness in Mumbai. This chapter concentrates on the emergency response provided and uses activity theory to analyze it. The authors explore the diverse dimensions of emergency, determine the lessons learned from the incident and evaluate the emergency response. They suggest how operations could be improved thus setting a standard for any future emergency response.
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Citation / Publisher Attribution
Emergency Response to Mumbai Terror Attacks: An Activity Theory Analysis, in D. Shankar, M. Agrawal & H. R. Rao (Eds.), Cyber Security, Cyber Crime and Cyber Forensics: Applications and Perspectives, IGI Global, p. 46-58
Scholar Commons Citation
Shankar, Divya; Agrawal, Manish; and Rao, H. Raghav, "Emergency Response to Mumbai Terror Attacks: An Activity Theory Analysis" (2011). School of Information Systems and Management Faculty Publications. 35.