University of South Florida (USF) M3 Publishing
Contemporary organizations become more dynamic and complicated. Resources like building, machinery, culture, and people form the organization foundations. Human capital, as a core factor, directly or indirectly affects organizational outcomes. Some scholars have recently touched on relationships and some aspects of workplace relationships in the organization. But, detailed studies are required to focus on workplace relationships typology, domains of workplace relationships, the process of nurturing and maintaining relationships, and the effects of workplace relationships on organizational outcomes. In order to address the mentioned gap, a literature review method was employed to trace the typology of workplace relationships, in the organization. Underlying dimensions of different workplace relationship, including formal and informal, personal and professional, peer, supervisor- subordinate, and mentor relationship are studied. The study also reviews the formation process and sustaining of workplace relationships in the organization. Results implication by the managers organizes relationships in the workplace. The typology enables managers to differentiate prevailed relationships in flat and hierarchical organizations. Determinant of relationship helps management to lead employee’s behavior in the right direction. The relationship process provides opportunities to enhance employee satisfaction.
Cetinkaya, A. S., Habibi, S., & Yavuz, U. (2021). Personnel relationships in the workplace. In C. Cobanoglu, & V. Della Corte (Eds.), Advances in global services and retail management (pp. 1–16). USF M3 Publishing. https://www.doi.org/10.5038/9781955833035
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