•  
  •  
 

University of South Florida (USF) M3 Publishing

Abstract

OVERVIEW

The tourism sector was transformed early on by digitalization, which makes it a very innovative area of business. At the same time, this high level of digitalization maturity makes it a very vulnerable industry in terms of cyber security. As a tourism specialist, it is therefore crucial to have a good understanding of network and cybersecurity. In this chapter, we will address this topic in an accessible and popularized manner. The goal is to understand the challenges of cybersecurity and as a tourism professional to contribute with specialists in the field to protect your business, your network, and your customers. We will learn to understand the context of cybersecurity and to admit that hackers are always one step ahead. For this reason, we will see that international cybersecurity and safety standards are also very advanced and allow the sector to perform risk and crisis management to protect its business effectively.

LEARNING OBJECTIVES

After completing this chapter, the student will be able to:

  • Become familiar with the technical terms of cybersecurity.
  • Understand the main cyber risks of tourism networks.
  • Know the main attack strategies of hackers.
  • Know the main cybersecurity and international standards.
  • Apply cybersecurity risk and crisis management techniques.

DOI

https://www.doi.org/10.5038/9781732127593

Recommended Citation

Fragniere, E., & Yagci, K. (2021). Network & cyber security in hospitality and tourism. In C. Cobanoglu, S. Dogan, K. Berezina, & G. Collins (Eds.), Hospitality & tourism information technology (pp. 1–21). USF M3 Publishing. https://www.doi.org/10.5038/9781732127593

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.