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Abstract

The purpose of this study is to examine the importance of disability management practices (DMPs) and the level of implementation from the viewpoint of food and beverage (F & B) managers, F & B entry-level employees, working in F & B departments, and human resources (HRs) managers in five-star hotels in Egypt. It also analyzed the moderating role of team orientation (TO) between the importance and the implementation of DMPs. Data were collected from 400 respondents. The association between the importance and the implementation of DMPs is significant, moderate, and positive. The results also exhibited that the correlation between the importance and the implementation is significantly more positive under the condition of a high encouragement of TO. The study provides significant implications for both theory and practice

Keywords

disability management practices, importance-implementation analysis, hotels, Egypt

ORCID Identifiers

Zakaria Elkhwesky: https://orcid.org/0000-0002-1862-4730

Islam Elbayoumi Salem: https://orcid.org/0000-0002-9483-3550

Mona Barakat: https://orcid.org/0000-0001-8240-9253

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License

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