Abstract
The purpose of this study is to examine the importance of disability management practices (DMPs) and the level of implementation from the viewpoint of food and beverage (F & B) managers, F & B entry-level employees, working in F & B departments, and human resources (HRs) managers in five-star hotels in Egypt. It also analyzed the moderating role of team orientation (TO) between the importance and the implementation of DMPs. Data were collected from 400 respondents. The association between the importance and the implementation of DMPs is significant, moderate, and positive. The results also exhibited that the correlation between the importance and the implementation is significantly more positive under the condition of a high encouragement of TO. The study provides significant implications for both theory and practice
Keywords
disability management practices, importance-implementation analysis, hotels, Egypt
ORCID Identifiers
Zakaria Elkhwesky: https://orcid.org/0000-0002-1862-4730
Islam Elbayoumi Salem: https://orcid.org/0000-0002-9483-3550
Mona Barakat: https://orcid.org/0000-0001-8240-9253
DOI
10.5038/2770-7555.1.1.1003
Recommended Citation
Elkhwesky, Z., Salem, I. E., & Barakat, M. (2021). Importance-implementation of disability management practices in hotels: The moderating effect of team orientation. Journal of Mediterranean Tourism Research, 1(1), 22-38. https://www.doi.org/10.5038/2770-7555.1.1.1003
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License
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Hospitality Administration and Management Commons, Marketing Commons, Tourism and Travel Commons