Graduation Year


Document Type




Degree Name

Master of Science (M.S.)

Degree Granting Department

Child and Family Studies

Major Professor

Kimberly Crosland, Ph.D., BCBA-D

Committee Member

Raymond Miltenberger, Ph.D., BCBA-D

Committee Member

Andrew Samaha, Ph.D., BCBA-D


reinforcement, independent contractor, organizational behavior management, self-management


The implications of untimely billing in an independent contractor model can be costly for both the contractor and the employer in terms of unpaid work hours and total income loss. Beyond these issues, both Medicaid and the Behavior Analysis Certification Board discuss the possible ethical dilemmas created by delayed billing. Due to the importance of the billing process, several studies have evaluated increasing job performance and on-time billing for a variety of professions using treatment packages including self-monitoring, task clarification, and feedback. However, prior to this study, none have evaluated self-management, in the form of self-generated feedback on increasing the percentage of on-time billing for Board Certified Behavior Analysts in the independent contractor environment. Therefore, the purpose of this study was to determine if self-generated feedback would be sufficient in increasing on-time billing or if an additional reinforcement component would be required to increase and maintain the percentage of on-time billing above 90%. Results indicated that self-management alone was not an effective intervention for consistently increasing on-time billing. Self-management plus reinforcement did appear to improve on-time billing but responding remained variable.