Graduation Year


Document Type




Degree Granting Department

Mass Communications

Major Professor

Kelly Page-Werder, Ph.D.

Committee Member

Justin Brown, Ph.D.

Committee Member

Michael Mitrook, Ph.D.


Community Engagement, Cultivation Strategies, Principles of Partnerships, Project-based, Relationship Management


In Service-Learning (S-L) partnerships, universities and community organizations exchange resources and influence. Community engagement scholars Cruz and Giles proposed that relationships within S-L partnerships serve as units of analysis for the study of community outcomes of engagement. Yet, the scholarship of engagement lacks a suitable instrument to assess such relationships. This study brings together two lines of scholarship-relationship studies within community engagement and cocreational studies within public relations-to address the problem of assessing the community outcomes of S-L relationships, and it applies Cruz and Giles' ideas about using relationship analysis to assess community outcomes when it considers the perspectives of representatives of nonprofit organizations relative to their relationships with S-L students. Specifically, this qualitative study applies public relations theory to the problem of assessing project-based S-L relationships.