University of South Florida (USF) M3 Publishing
Abstract
OVERVIEW
Cultural tourism is a growing sector in which technologies play an important role. Location-based technology, or augmented, virtual and mixed reality, amongst many others, open up new possibilities for managers and at the same time enhance cultural tourism experience in all its stages. In this context, cities, and destinations in particular, need to innovate in order to assure a sustainable and competitive offer that benefits to both tourists and residents by facilitating their daily life through smart initiatives. The purpose of this conceptual chapter is to analyze how the creation of cultural tourism experience with information and communication technologies (ICTs) can contribute to the concept of Smart Destination. Multiple micro-case studies are conducted based on a literature review of best practices from scientific articles on smart technologies and cultural tourism. Three main smart axes are developed, where technology contributes in a transversal way: innovation, sustainability, and accessibility. This chapter provides a theoretical framework based on a smart vision of cultural tourism. It will help students, academics, and practitioners to consider ICT in its interrelation with different important current issues in cultural tourism. It supports the reflection on sustainable tourism in the context of Smart Destinations through innovation.
LEARNING OBJECTIVES
After completing this chapter, the student will be able to:
- Understand the different dimensions and layers of a smart destination, with a special focus on the cultural context.
- Reflect on the diverse uses of information and communication technologies (ICT) in cultural tourism experiences.
- Acquire the keys for the creation of cultural tourism experiences in a sustainable and innovative way.
DOI
https://www.doi.org/10.5038/9781732127586
Recommended Citation
Georgescu Paquin, A., & Carballido Risco, A. (2021). Contributions of information and communication technologies to cultural tourism experiences: Toward a smart destination. In C. Cobanoglu, S. Dogan, K. Berezina, & G. Collins (Eds.), Advances in hospitality and tourism information technology (pp. 1–34). USF M3 Publishing. https://www.doi.org/10.5038/9781732127586
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License
