University of South Florida (USF) M3 Publishing
Abstract
OVERVIEW
The tourism sector was transformed early on by digitalization, which makes it a very innovative area of business. At the same time, this high level of digitalization maturity makes it a very vulnerable industry in terms of cyber security. As a tourism specialist, it is therefore crucial to have a good understanding of network and cybersecurity. In this chapter, we will address this topic in an accessible and popularized manner. The goal is to understand the challenges of cybersecurity and as a tourism professional to contribute with specialists in the field to protect your business, your network, and your customers. We will learn to understand the context of cybersecurity and to admit that hackers are always one step ahead. For this reason, we will see that international cybersecurity and safety standards are also very advanced and allow the sector to perform risk and crisis management to protect its business effectively.
LEARNING OBJECTIVES
After completing this chapter, the student will be able to:
- Become familiar with the technical terms of cybersecurity.
- Understand the main cyber risks of tourism networks.
- Know the main attack strategies of hackers.
- Know the main cybersecurity and international standards.
- Apply cybersecurity risk and crisis management techniques.
DOI
https://www.doi.org/10.5038/9781732127593
Recommended Citation
Fragniere, E., & Yagci, K. (2021). Network & cyber security in hospitality and tourism. In C. Cobanoglu, S. Dogan, K. Berezina, & G. Collins (Eds.), Hospitality & tourism information technology (pp. 1–21). USF M3 Publishing. https://www.doi.org/10.5038/9781732127593
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License
Included in
Hospitality Administration and Management Commons, Technology and Innovation Commons, Tourism and Travel Commons