Over the past ten years, advancements in technology have created seismic shifts in how meetings and events are planned, marketed, and produced. While technology has not eliminated the importance of face-to-face meetings, what has radically changed are the tools at the disposal of the meeting and event professional throughout the event planning lifecycle. For example, event and guest bandwidth continues to increase in importance and, in many cases, may become a tipping point in the site selection process. Social media and mobile devices have become an inextricable part of the event management landscape. Meeting professionals used to preach “turn your phones off” in the meeting space, now they prioritize attendee engagement through social media. Mobile devices have become the lifeblood of many successful events, as conference attendees now demand a less passive, more interactive event experience. From mature to late breaking technologies, this chapter provides an overview to the critical technologies that impact the meeting and events industry and help ensure event success.
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