Cover and Front Matter
Articles
Automatic Vehicle Location and Computer-Aided Dispatch Systems: Design and Application Considerations
Asad J. Khattak and Mark Hickman
A Strategic Approach to the Transportation Planning Process
Edward A. Mierzejewski
Perceived Service Quality Attributes in Public Transport: Inferences from Complaints and Negative Critical Incidents
Margareta Friman, Bo Edvardsson, and Tommy Garling
The Value of Having a Public Transit Travel Choice
Xuehao Chu and Steven E. Polzin
