Cover and Front Matter
Articles
A Methodology for the Estimation of Value-of-Time Using State-of-the-Art Econometric Models
Constantinos Antoniou, Evangelos Matsoukis, and Penelope Roussi
Service Quality Attributes Affecting Customer Satisfaction for Bus Transit
Laura Eboli and Gabriella Mazzulla
Electronic Service Quality: Public Transport Information on the Internet
Lars Eriksson, Margareta Friman, and Ann-Catrin Norman
A New Performance Index for Evaluating Transit Quality of Service
Liping Fu and Yaping Xin
Segmenting Preferences and Habits of Transit Users and Non-Users
Kevin J. Krizek and Ahmed El-Geneidy
Benchmarking Transit Research in the United States
Richard Marshment
