Abstract
This research explored the impact of job satisfaction, the ethical behavior of coworkers, successful managers, and employees themselves. Also explored were six types of ethical climate on organizational commitment and its three dimensions, including affective, continuance, and normative commitment through an investigation on 476 Chinese insurance agents. The empirical results showed that ethical behavior of coworkers and a caring climate had a significantly positive impact on both organizational commitment and its three dimensions, while independence climate had no significant influence on overall organizational commitment or its three dimensions. Job satisfaction, ethical behavior of successful managers and employees themselves, and the other five types of ethical climates only had a significant impact on organizational commitment or some of its dimensions.
Keywords
China, commitment to an organization, employees’ behavior, employees’ satisfaction with their jobs, organizational climate
Chinese Abstract
保险代理人组织承诺的影响因素：工作满意度，伦理行为和伦理环境
本研究通过对476位保险代理人的问卷调查探索了工作满意度、伦理行为（同事、成功管理者及本人）及六类伦理环境对组织承诺及其分维度（情感承诺、持续承诺、规范承诺）的影响。实证结果显示同事伦理行为和关爱型伦理环境对组织承诺及其三个维度均有显著性影响，而独立型伦理环境对组织承诺及其三个维度均无显著性影响。工作满意度、成功管理者和代理人伦理行为以及其余五类伦理环境仅对组织承诺或其三个维度中的某些维度有显著性影响。
中国，组织承诺，员工行为，员工满意度，组织环境
DOI
10.5038/2640-6489.5.2.1135
Recommended Citation
Fu, W., He, F., & Zhang, N. (2020). Antecedents of organizational commitment of insurance agents: Job satisfaction, ethical behavior, and ethical climate. Journal of Global Business Insights, 5(2), 134-149. https://www.doi.org/10.5038/2640-6489.5.2.1135
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