Abstract
Knowledge, education, reputation, image, partnerships and co-creation are trends of success. The implication of the idea of interconnection of the academic environment with the business environment and public sector, which has been used in the City of Waterloo and the University of Waterloo, is an example of growing value of a territory and the development of innovative (smart) managerial decisions into a practice. The purpose of the paper is to discuss the results of research conducted in Waterloo, Ontario, Canada, which was focused on the growth of competitiveness through the implementation of smart management systems (Triple Helix Model) in the city’s marketing and governance. The method of case study and qualitative research was applied by the implementation of primary and secondary research approaches. Research was conducted over a period of 4 years during post-graduate studies at the University of Waterloo, Canada. Multiple structured and unstructured interviews were conducted with representatives of the university and public and private sectors in the city of Waterloo. During the years 2011 – 2016, additional materials were collected in order to gain a more realistic picture. The City of Waterloo is a leader in innovations in Canada, with a large number of patents, entrepreneurship incubators, and start-ups. The University of Waterloo, situated in the city of Waterloo, has 15 patents per 10,000 residents, which is a rate four times greater than the Canadian average. Primary research results revealed that the municipality of Waterloo is strongly involved in co-operation with universities in the creation of start-up businesses.
Keywords
smart systems of management in cities, Triple Helix, partnerships with universities, high-tech industries, start-ups, governance
Chinese Abstract
加拿大滑铁卢的智能管理系统（三螺旋模型）
知识、教育、声誉、形象、伙伴关系和共同创造有望铸就成功。滑铁卢市及滑铁卢大学学术环境与商业环境以及公共部门之间的互动理念是提升地区价值和将创新（智能）管理决策运用于实际的生动案例。本文旨在讨论在加拿大安大略省滑铁卢市进行的一项研究成果。该研究着重探讨了在城市营销和治理中实施智能管理系统（三螺旋模型）对于提高竞争力的影响。本文运用了案例分析和定性研究进行了初步和次级研究。在加拿大滑铁卢大学进行研究生学习阶段，笔者进行了历时4年的研究，与来自滑铁卢大学及该市公共和私营部门的代表进行了多次结构化或非结构化的访谈。2011年至2016年，笔者收集了额外的材料以呈现更真实的画面。滑铁卢市在加拿大以创新著称，领跑诸多行业，拥有大量专利、企业家孵化器和新兴企业。而位于滑铁卢市的滑铁卢大学每10,000名居民便拥有15项专利（人均专利持有率达0.15%），这一比率是加拿大平均水平的五倍。初步研究结果显示，滑铁卢市政府与各大学就创办新兴企业已开展了紧密合作。
关键词：城市智能管理系统，三螺旋模型，政府大学合作，高新产业，新兴企业，治理
DOI
10.5038/2640-6489.3.2.1033
Recommended Citation
Mazurek, M. (2018). Smart management systems (Triple Helix model) in Waterloo, Canada. Journal of Global Business Insights, 3(2), 12-26. https://www.doi.org/10.5038/2640-6489.3.2.1033
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This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License
