Measuring Success of Cooperative Collection Development Report of the Center for Research Libraries/Greater Western Library Alliance Working Group for Quantitative Evaluation of Cooperative Collection Development Projects

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Cooperative collection development-evaluation, cooperative collection development-statistics, quantitative measures, performance measures, Center for Research Libraries, Greater Western Library Alliance, library assessment, user satisfaction, Aberdeen Woods Conference

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This report of the Working Group for Quantitative Evaluation of Cooperative Collection Development identifies ways of evaluating through quantitative measures the success of cooperative collection development activities. Following a literature review, the group developed four basic groups of performance measures including: resources or input data (numerical data like FTE, staff, items purchased, items in collections, etc.); financial data (library/group expenditures, unit costs, etc.); use data (use of electronic, print, or near print, documents delivered, etc.); and user satisfaction data. On the basis of a modified balanced scorecard approach, specific performance measures and underlying data points are identified that could be effective in measuring cooperative collection development efforts and determining if a cooperative collection development project reduced unit costs, increased access to information resources, and resulted in increased use and user satisfaction.

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Collection Management, v. 28, issue 3, p. 223-239