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Book Chapter

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Computer mediated communication technologies such as instant messaging, blogs, wikis, and podcasts provide new avenues to foster communication and collaboration in the academic library environment. These tools provide innovative ways to reach new technologically savvy academic library users, highlight library services, and allow the library to remain the intellectual center of the academic community. Additionally, these tools also provide mechanisms for internal staff development and collaboration, saving time and building a more technologically expert staff. This chapter highlights various ways that the academic library community can incorporate CMC technologies by providing current examples of instant messaging, blog, wiki, and podcast implementation.


This chapter/paper appears in Handbook of Research on Computer Mediated Communication edited/authored by Sigrid Kelsey and Kirk St.Amant/ Courtney D. Crummett and Anna H. Perrault Copyright 2008, IGI Global, Posted by permission of the publisher.

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Citation / Publisher Attribution

The Use of CMC Technologies in Academic Libraries, in S. Kelsey & K. St. Amant (Eds.) Handbook of Research on Computer Mediated Communication, v. 2, p. 705-720