University of South Florida (USF) M3 Publishing


Teamwork, staff satisfaction, and organizational commitment on employee loyalty have been investigated by previous literature. However, the mediating effects of affective (AC), continuance (CC) and normative (NC) commitments are still a big gap present in theory. Thus, the main purpose of this paper is to explore the mediate role of AC, CC, and NC on employee loyalty. In total, 123 individuals participated in this research. The SEM technique approach was used throughout Smart PLS software version 3.0. The results supported nine hypotheses and rejected one. The theoretical and managerial implications are presented as well as research limitations and avenues for future studies.



Recommended Citation

Nicolleti, T. A. C., Mangini, E. R., Aureliano-Silva, L., Pires, C. S., & de Freitas Dias, C. A. (2021). Teamwork, satisfaction and mediating effect of affective, continuance and normative commitments on employee’s loyalty. In C. Cobanoglu, & V. Della Corte (Eds.), Advances in global services and retail management (pp. 1–16). USF M3 Publishing. https://www.doi.org/10.5038/9781955833035

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