Implementing and Assessing Library Reference Training Programs

Authors

Lily Todorinova, University of South Florida, Tampa
Matt Torrence, University of South Florida, TampaFollow

Document Type

Article

Publication Date

1-1-2014

Keywords

assessment of reference training, one desk, reference, reference competencies, training program

Digital Object Identifier (DOI)

10.1080/02763877.2014.853277

Abstract

Comprehensive assessments have shown that academic library users prefer a welcoming environment that provides the opportunity for self-sufficiency. Libraries need to meet these expectations and improve the quality of library reference by creating a comprehensive training program for librarians, staff, and students. This article will review standards for reference training in academic libraries with a focus on one-desk service points and consider best practices for planning, implementing, and assessing training programs for staff, students, and librarians. © 2014 Copyright Lily Todorinova and Matt Torrence.

Citation / Publisher Attribution

Reference Librarian, v. 55, no. 1, p. 37-48.

Scholar Commons Citation

Todorinova, Lily and Torrence, Matt, "Implementing and Assessing Library Reference Training Programs" (2014). USF Libraries Faculty and Staff Publications. 17.
https://digitalcommons.usf.edu/lib_facpub/17